This website is operated by Aurora Projekt. Throughout the site, the terms “we”, “us” and “our” refer to Aurora Projekt. Aurora Projekt offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Standard Terms

(1) By filling out and sending an order form on the internet, the customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials. Aurora Projekt sends an order confirmation via e-mail to the customer. The order confirmation does not represent an acceptance of the offer, but shall only acknowledge to the customer that their order was received by Aurora Projekt. The contract is only accepted when Aurora Projekt ships the ordered product to the customer and confirms the shipment (shipment confirmation) to the customer in a second e-mail.

(2) Aurora Projekt reserves the right to reject any received orders (oral or written) for any reason with notice to the customer.

(3) The contract ends with the complete delivery to the customer supplied address through Aurora Projekt’s shipment provider. If there is an interruption of delivery, and Aurora Projekt fails to cover a congruent substitute transaction in a business reasonable timeframe, the customer shall be informed immediately about the non-availability of the service. If the case of the customer having already paid, then the funds paid shall be refunded.

(4) You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Delivery / Shipment

(1) The delivery will be shipped within one week at the latest (unless order falls on a US Federal Recognized Holiday, in which there will be a grace period of 1-2 business days). Delivery times and terms of delivery shall only be binding when Aurora Projekt has expressly agreed to such in writing. Typical, delivery times are 2-4 days, but can take up to 2-3 weeks in certain circumstances.

(2) Delivery is available to the United States. Any International orders will need to be made by contacting our store location (907-523-0405) or through email, auroraprojekt@me.com

(3) Delivery shall be conducted by a shipment service provider chosen by Aurora Projekt. The customer has to pay standard shipping costs, which may depend on order value, and where the order is shipped.

(4) The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in installments if certain items are out of stock.

(5) Please note international shipments may be subject to cross-border inspections by customs authorities.

Prices

(1) For shipping to the United States, the stated prices are final. Shipping and handling are shown separately on the invoice. The shipping address and order amount is decisive for location determination.

(2) For customers from outside the United States, including Canada, all stated prices are net prices. The shipping address is decisive. If, according to the statutory regulations, the goods are subject to sales or other taxes in the recipient country, then these shall be paid additionally upon receipt of the goods. Furthermore, the goods may be subject to import duties, which the customer shall pay additionally upon receipt of the goods.

(3) Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

(4)We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

(5) The customer has to pay shipping and handling, which will depend on order value and the delivery location.

(6) Purchase price, along with shipping and handling charges are immediately payable, without deduction

Payment

(1) Payment will be carried out according to the customer’s choice of either direct debit, credit card, advance payment or other payment methods. Aurora Projekt reserves the right to limit the method of payment chosen by the customer depending on order value, shipment region or other objective criteria.

(2) In case of the method of payment chosen by the customer not being practicable, where Aurora Projekt has met its contractual obligations, in particular if it is the case that a direct debit from the customer’s account is not possible due to a lack of funds or provision of wrong information, then the customer shall reimburse any additional costs incurred by Aurora Projekt or a third party which carried out the transaction.

(3) Aurora Projekt is entitled to make use of the services of trustworthy third parties for the handling of the payment:

a) If it comes to a default of payment of the customer, Aurora Projekt is allowed to assign its claims to a debt collection agency and transfer the personal data required for the handling of payments to these third parties.

b) In the case of intervention of third parties in the handling of payments, then payment in relation to Aurora Projekt only counts as made if the amount has been provided contractually to the third party, so that the third party can dispose of it as it sees fit.

(10) You agree to provide current, complete and accurate purchase and account information for all purchases made. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Conditional Sale

(1) Up to the payment of any monetary value owed to Aurora Projekt and the order is shipped, the goods remain the property of Aurora Projekt.

(2) The customer is obliged to handle the product with care up to the transfer of ownership. 

Products or Services

(1) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

(2) We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. This is in direct correlation to our neon color materials, which appears more vibrant in person.

(3) We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

(4) We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

(5) We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

(6) We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

(7) Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents is not transferable and may only be used by you

Orders

(1) When placing an order, you agree that any and all information given is accurate and complete.

All orders are subject to acceptance and product availability.

(2) If Aurora Projekt does not have enough stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items are back in stock and ready to be dispatched.

(3) You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.

Returns Procedure

(1) Aurora Projekt gives you a 15-day grace period in which you might decide you no longer want the products your ordered. This 15-day period begins the day after the day on which the item is delivered.

(2) At Aurora Projekt, we want the return procedure to be non-stressful. To return your Aurora Projekt product(s), please pack the relevant item securely, attach your personalized return label and send it to us with the delivery slip so that we receive it within 15 working days after the day of the date that the item was delivered to you.

(3) For your protection, when you are returning an item to us, we recommend that you use a recorded-delivery service.

(4)We are afraid that there is one cost that you will incur on this return to Aurora Projekt, and that is that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

Guarantee

(1) Information, drawings, figures, technical data, specifications of weight, measurements and services, which are contained in brochures, catalogues, newsletters, ads or price lists only are of an informational nature. Aurora Projekt accepts no responsibility for the correctness of this information. Regarding type and scope of delivery only the information shall be decisive which is contained in the order confirmation.

(2) If there is a defect in the goods, which falls under warranty, the customer shall be entitled to a replacement, to cancel the order, or keep the order at a reduced price, agreed by both parties.

(3) Data communication via the Internet, considering the current state of the technology, cannot be guaranteed as being flawless und/or available at any time. Thus, Aurora Projekt shall not be liable for the continuous and uninterrupted availability of the online offer, or claims made about Aurora Projekt by parties other than Aurora Projekt’s employees and partners.

(4) The term of limitation for claims under warranty for the goods provided is six months starting from the receipt of such goods. If the customer is in business then the term of limitation is one year.

Third-Party Links

(1) Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

(2) We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Limitation of Liability

(1) Aurora Projekt only bears responsibility for damages, no matter what the legal ground, in the case of deliberate action and gross negligence. Aurora Projekt´s liability is limited to the payment of the foreseeable, typically occurring damage.

(2) As far as liability of Aurora Projekt is excluded or limited in these general terms and conditions then the same applies for personal liability related to the order for damages on the part of employees, representatives and agents of Aurora Projekt.

(3) If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (3a) to maintain any comments in confidence; (3b) to pay compensation for any comments; (3c) to respond to any comments.

(4) We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

(5) You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us, or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Copyrights to Designs, Release from Liability

(1) If the customer uploads their own design or influences the product in any other way (text personalization), the customer assures Aurora Projekt that text and design are free from any third-party rights. The costs for possible infringements of copyright, personal rights or naming rights are to be borne completely by the customer, in this case. The customer also assures that by individualization of the product they do not infringe upon any other third-party rights.

(2) The customer releases Aurora Projekt from all demands and claims which are made due to the infringement of such third-party rights, as far as the customer is responsible for the breach of duty. The customer shall promptly reimburse Aurora Projekt for all defense costs and other damages resulting from any legal action.

(3) The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under International copyright laws, and is the property of Aurora Projekt. The collective work includes works that are licensed to Aurora Projekt. ALL RIGHTS RESERVED.

(4) Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with us or purchasing our products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Aurora Projekt or to purchase Aurora Projekt products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by us. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Technical and Design Deviations

      When fulfilling the contract, we expressly reserve the right to deviate from the descriptions and information in our brochures, catalogues and other written and electronic documents with respect to material, color, weight, measurements, design or other features, as long as these can be considered reasonable for the customer. Reasonable cause for change may result from fluctuations customary in trade and technical production processes.

Termination

(1) The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

(2) These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

(3) If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services.

(4)  In order to keep Aurora Projekt’s members accounts up to date, if a Member does not access his or her account for a period of 365 days or more, Aurora Projekt may, in its sole discretion, terminate such Member's account. Aurora Projekt will endeavor to notify a Member of Aurora Projekt’s intent to terminate such Member's account by notice to such Member's provided email address at least 7 days prior to deactivation. If the Member fails to respond to such email notice within 6 days after the day it is sent by us, such Member's account will be terminated as noted above. Therefore, Aurora Projekt strongly recommends that all Members keep their accounts and contact data current and in use. While Aurora Projekt desires to prevent active accounts from being terminated prematurely, Aurora Projekt has no obligation to maintain accounts that appear to us as to have been abandoned. Each Member agrees that failure to access his or her account for 365 days or more conclusively indicates that such Member's account has been abandoned and that the account may therefore be terminated.